Payment reports
Payment reports are used to track money flow around sales, installments, payment methods, and tips.
Available views
- detailed lists:
- Last payments
- Payment installments
- Tips list
- summarized Reports PRO views:
- Payments by date
- Payments by payment method
- Payments by location
- Payments by collector
- Tips by Employees list
How to choose the right view
- Last payments is the best choice when you need to inspect a concrete payment, expense, client, description, or register.
- Payment installments is useful when you need to follow scheduled, overdue, or already paid installments.
- Tips list shows the individual tip records by employee, amount, type, and date.
- Payments by date is the summarized view for movement by period.
- Payments by payment method is the most useful view when you compare income and expenses by payment method, including gross, returns, net, and expenses totals.
- Payments by location groups the money received by the location where it came in, with the same columns — "Count", "Income gross", "Income returns", "Income net", and "Expenses total". From each row you can drill down to the detailed payments list.
- Payments by collector groups payments by "Collected by". Use it when you want to see who accepted payments and compare count, gross income, returns, net income, and expenses by collector.
- Tips by Employees list summarizes tip count and amount by employee and lets you drill down to the detailed tips list.
What you see in "Last payments"
Each row shows:
- "Date" of the payment, with the payment number underneath;
- "Operation" — what the payment is for and against which document;
- "Client" — the client on the sale, when the payment belongs to a sale;
- "Collected by" — which employee accepted the payment;
- "Description";
- "Amount".
The screen and the downloaded file show the same thing, so you do not have to export the report just to see whose payment it is.
The amount is green when money comes in and red when it goes out. A payment from the client's wallet has no color, and its method in "Operation" is "Wallet balance".
Payments from the client's wallet
Income is recorded when the client buys a voucher or tops up their wallet — that is when the money comes in. When they later pay for a service with "Wallet balance", no new money comes in, so that payment does not count as income in the payment reports.
- "Payments by date", "Payments by location" and "Payments by collector" have a "Paid from the wallet" column, with its own total next to the report totals. The income in the other columns does not include it.
- In "Payments by payment method" the wallet is a gray "Wallet balance" row with the note "not included in income". The totals, the count and the chart do not include it. Under the totals is "Paid from the wallet" with the amount and the number of these payments, and a "View payments" button that opens the list of these payments.
- When "Income" or "Expenses" is selected in the "Payment type" filter, payments from the wallet are not shown. They are shown under "All".
Like the payment reports, the dashboard does not count payments from the wallet in the payments total. The sales reports do include a service paid from the wallet — it was sold and performed.
A manual adjustment of the wallet balance is not income either — no money is received. When the client pays money into their wallet, record it as a wallet top-up sale.
How the location filter works
In payment reports, the filter is called "Payment location" and shows where the money actually came in. In Sales reports the same type of filter is called "Sale location" and shows the location where the sale was made.
The two match in everyday work and differ when a sale from one location is paid, in full or in part, at another. The turnover stays with the location of the sale, while the money received is recorded at the location of the payment.
The payment location is chosen when you record the payment — see How to add a payment to a sale.
Payments by location has its own permission "By location". If the view is missing from the menu, add the permission from the "Employees" list, under "Roles" or "Edit Permissions".
Filtering by client
The payments list, the installments and the summarized views by date, method, location, and collector have a client filter. Use it when you are tracking what one person has paid, including across several sales.
Tips list is per employee and has no client filter.
How "Collected by" works
"Collected by" is selected when recording a payment in a sale. In reports, you can filter by "All collectors" or by a specific person.
If a payment is saved without a collector, it remains in reports but is not grouped under a specific employee. This helps you also spot payments where the collector information is missing.
If a payment was recorded under the wrong employee, you can correct it from the payment's detail view, in the "Correction" section, together with the payment date. The correction does not void or otherwise change the sale itself.
Important
- Payment method configuration is managed in Finance, not in this section.
- Not every view has a generate button. When that action is available, the file is generated and later downloaded from Download generated reports.
- If you need to change payment methods, expense categories, or cash registers, do that in Finance, not in reports.
- "Collected by" is not the same as the register or the payment method. It shows who accepted the payment.
- Transfers between cash registers are included in "Expenses total" of the summarized views.