Profile, Account, and Personal Settings in Business
This page is for the personal settings of the current user. From here you manage your profile details, password and email, personal notifications, and account access.
Where to open it
The most common entry points are:
- in desktop from the top-right user menu through "Edit profile";
- in desktop from the same menu through "Notification settings";
- in mobile from the navigation through "Edit profile";
- in mobile from the navigation through "Notification settings";
- in desktop from the same menu through "My AI connectors";
- in mobile from the navigation through "My AI connectors".
What you can edit in "Edit profile"
In the main profile form you can change:
- avatar;
- "First Name" and "Last Name";
- phone number;
- country;
- time zone;
- "Week starting on".
After "Save", the profile reloads with the updated details.
Password and email
In the "Login credentials" section you have 3 main actions:
- "Change my password";
- "Change my email address";
- "Deactivation and deletion".
Change password
In "Change my password" you fill in:
- "Current account password";
- "New password";
- "Retype new password".
After a successful save, the system confirms the change.
Change email address
In "Change my email address" you fill in:
- "Current account password";
- "New email address".
After "Send Verification Code":
- the system sends a "Verification code" to the current email address;
- you enter the 4-digit code;
- if needed, you can use "RESEND CODE" after the timer expires;
- you press "Verify Email".
Your email is not changed yet — you finish the change from the new mailbox:
- Open the "Confirm your new email address" email in the new mailbox.
- Press "Confirm email address" in the email.
- On the page that opens, press "Confirm email address" again.
The page shows "Your email address has been changed.", and from then on you sign in with the new address.
The link is valid for 5 hours. If it has expired, the page shows "This link is no longer valid." In that case, request the change again from your profile.
Personal notification settings
"Notification settings" here are for the current user, not for the business-wide templates and channels.
On this page:
- settings are grouped by notification type;
- you turn individual channels on or off with checkboxes;
- changes save automatically;
- while saving, you see a short saving indicator;
- if saving fails, the system restores the previous value.
Among the types, you may see "Notifications for changed online bookings". This type is used when a client changes an online booking, for example by choosing a new day and time or changing the number of seats for a group class. The notification shows what changed and opens the related booking.
For push notifications on a phone or browser, two conditions must be met:
- the "Push" channel must be enabled for the relevant notification type in "Notification settings";
- notifications must also be allowed for the app on the device or in the browser.
If push notifications are blocked in the phone or browser settings, Business cannot show the notification on that device even when the personal profile setting is enabled.
For business-wide templates, channels, and pricing, use Notifications.
My AI connectors
"My AI connectors" shows the AI applications — Claude or ChatGPT — that you have connected to your account, and lets you turn them off in all businesses at once. How to connect and turn them off — see My AI connectors.
Deactivation and deletion
In "Deactivation and deletion" you choose one of 2 options:
- "Deactivate account";
- "Delete account".
The practical difference is:
- deactivation is temporary and the account is archived;
- deletion is permanent.
After "Continue", the system asks for "Password confirmation" with the current password before completing the action.
Logout
From the user menu, you can use "Logout" and choose:
- "From device";
- "All devices".
This is a separate action and does not replace deactivation or deletion of the profile.
What is not on this page
- Business settings, invoice details, and currency are in Administration and Finance.
- Global notification templates, channels, and pricing are in Notifications.