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Reception is here: a new operational day view

· 3 min read
Venelin Iliev
Venelin Iliev
Founder & CTO @ Reservation.Studio

Reception is here: a new operational day view

This release focuses on "Reception": a new operational view designed to speed up front-desk management and payment handling for appointments, sales, and installments. The result is less screen switching, faster response during rush hours, and better control over due payments.

🧾 In short​

  • New "Reception" item in desktop and mobile navigation.
  • One operational day screen with 3 lanes: "Appointments", "Sales", "Payment installments".
  • Smart filters by date, location, status, and due amount.
  • New "Refresh" button to reload data without leaving the screen.
  • Direct appointment status update from the "Reception" card.
  • Clearer appointment time-state indicators: "Now", "Upcoming", "Expired".
  • Automatic appointment refresh in Reception after calendar/online booking changes.
  • Clearer location visibility on appointment cards when working across multiple locations.
  • New download button in the Commissions report.
  • More reliable drag/drop and resize behavior in "Calendar".
  • Improved paid date editing with a dedicated "Save paid date" action.
  • Refreshed Tax settings page with clearer defaults and an easier pricing-mode flow.

🛎️ Reception: a smoother daily operations workspace​

In "Reception", your team gets all key daily operations in one place:

  • "Appointments" with search by client, status, and due balance.
  • "Sales" focused on unpaid and partially paid records.
  • "Payment installments" with quick access to overdue and upcoming items.

A dedicated "Refresh" action is also available when you need immediate updates across all lanes.

How this helps in real shifts:

  • Teams can immediately see which clients need action now and which payments are urgent.
  • Delays are easier to handle because appointments, sales, and installments are visible together.
  • The risk of missing a due balance or overdue installment is lower during peak traffic.
  • Different roles can tune filters to their own workflow without breaking team consistency.
  • Teams can update appointment status directly from the card when fast action is needed.
  • Cards provide immediate context with time state and clearer client/location presentation.

Result: a cleaner workday, less context switching, and smoother customer service.

💳 Payments: clearer paid-date control​

Payment and expense forms now include a dedicated "Save paid date" action.

This allows teams to:

  • update only the paid date/time;
  • keep better operational traceability of payment timing;
  • avoid accidental edits in other fields;
  • keep a cleaner financial trail for internal review.

🧮 Taxes: clearer default tax setup​

The taxes area now has clearer structure and wording:

  • "Business default tax settings" with separate defaults for products and services;
  • options to apply selected defaults to existing products/services;
  • clearer explanation of pricing mode: "Prices are entered with tax included" or "Prices are entered without tax".

📊 Reports and calendar: faster daily operations​

  • In "Reports → Commissions", there is a new download action for the listing report.
  • In "Calendar", drag/drop and resize behavior is more stable to reduce friction during live schedule changes.

✅ What to do now​

  1. Open "Reception" and tune filters to your daily workflow.
  2. Use "Refresh" during peak hours for immediate list updates.
  3. Review "Taxes" and confirm your product/service default setup.
  4. When correcting payment timing, use "Save paid date".

🔗 Helpful links​