Unsubscribe from marketing emails

Reservation.Studio supports two ways to unsubscribe from marketing emails:

How it works

The client opens a signed link from a marketing email.
In one-click unsubscribe, the system disables marketing emails immediately.
In the confirmation flow, a confirmation page is shown first and the unsubscribe happens after confirmation.
After unsubscribe, the client's marketing notifications setting is disabled.
The client is no longer included in future unsent marketing audiences.

From the client profile or the client edit form, you can manually turn the "Accept marketing notifications" field on or off.
This is useful when the client asks you to change it directly without using the link from the email.
In the client list, you can filter by "Accept marketing notifications" ("Yes", "No", or "All") to quickly find which clients have stopped notifications.
If notifications are stopped, the client profile shows a "Marketing notifications stopped" warning, so you don't add the client back into a campaign without consent.

Unsubscribing stops marketing emails. It does not stop operational messages needed for the service.

The business can receive a notification that a client unsubscribed from marketing notifications.