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Resources

Resources control capacity and prevent double booking of shared assets such as rooms, devices, and workstations.

When you actually need a resource​

Add a resource when the same physical asset is shared between more than one service or employee. Typical examples are:

  • a room;
  • a device;
  • a bed;
  • a specific workstation.

If the limit is only based on employee and time, a resource is not required.

What you see in the list​

In the resources list you see:

  • name;
  • capacity;
  • location;
  • active or inactive status.

From here you can:

  • add a "New resource";
  • filter the resources you need;
  • open a specific resource for editing.

What you configure in a resource​

  • "Name" (up to 255 characters)
  • "Location"
  • "Capacity" (minimum 1, maximum 65535)
  • "Color"
  • "Active resource"
  • "Description" (optional)

Steps​

  1. Open "Settings" -> "Resources".
  2. Click "New resource".
  3. Fill in "Name", "Location", and "Capacity".
  4. Optionally set "Color" and "Description".
  5. Enable "Active resource".
  6. Click "Save".

Result​

The resource becomes available for use in services and affects the available booking slots.

How capacity works​

Capacity defines how many parallel appointments can use the same resource.

In practice:

  • a resource with capacity 1 behaves as a single constraint;
  • a resource with a higher capacity allows more parallel bookings;
  • the resource only starts affecting availability after it is connected to a service.

Important​

  • resources do not replace services or employees; they add one more limit to availability;
  • if the service is not configured to use resources, the resource will not affect booking;
  • the location of the resource must match the context in which the service is offered.

When the resource actually affects availability​

The resource limits booking only when it is active, connected to the service, and the service is configured to use resource availability in the correct location.