Email — unsubscribe from marketing emails
Reservation.Studio supports unsubscribing from marketing emails in two ways: one click (depending on the email provider) and an email link with confirmation. This improves the customer experience and reduces the likelihood of spam complaints.
What you’ll learn
- What a customer sees when they unsubscribe (depending on their email provider).
- What to review if you see more spam complaints.
- Where to ask for help for a specific case.
How it works
- In some email providers, customers may see an Unsubscribe action and unsubscribe with one click.
- Each marketing email also includes a visible unsubscribe link that opens a confirmation page.
- After unsubscribing, marketing emails to that customer will stop.
Important
Unsubscribing stops only marketing emails. Customers may still receive important service messages (for example, bookings, invoices, and receipts).
Tips
- If many customers unsubscribe, review sending frequency and template content.
- If you get spam reports, make sure your emails provide clear value (e.g., reminders, helpful info, personalized offers).